Convention Data Services Summer 2007 Newsletter

		CDS News

		Welcome New Clients

		Case Study

		FAQs

		Product Showcase

		Upcoming Events




107 Waterhouse Road Bourne, MA 02532 1.800.548.9299 www.conventiondataservices.com


	Convention Data Services News
	First Annual Douglas J. Fletcher Memorial Golf Tournament Registration Registration is now open for the 1st Annual Douglas J. Fletcher Memorial Golf Tournament. Many thanks to those of you who have expressed interest in either participating or donating to this worthy cause. The tournament will be held on Monday, September 17, 2007 at the Brookside Club in Bourne, Massachusetts. Proceeds will benefit one of Doug’s favorite charities, the National Marine Life Center. The event will kick off at 8:00 a.m. with a shotgun start and end with 19th hole festivities at the Mashnee Island Beach Club in Bourne with lunch, prizes and raffles. If you are interested in participating, sponsoring or making a donation, please register at www.xpressreg.net/golf or email golf@cdsreg.com. New Corporate Web Site This summer, Convention Data Services launched its new web site at www.conventiondataservices.com. The new image emphasizes our exceptional customer service and state-of-the-art products. Complete information about our products and services as well as our senior management team and current news can be found in the site. Come by and visit the site! Send feedback to Nate Knight at nknight@cdsreg.com. Advisory Group Convention Data Services held its first-ever Advisory Group meeting in beautiful Plymouth, MA on July 31st. The Advisory Group is made up of CDS clients and was established to give in-depth feedback on current products and services and to provide a forum for discussion on future challenges for the event industry. This first meeting was a great success with plenty of networking opportunities for the Convention Data Services staff and the eight clients in attendance. Topics discussed included departmental and product updates, as well as the state of the industry and future initiatives. Going Green Convention Data Services helps your event “Go Green” with several environmentally friendly initiatives including credentials printed on paper from reusable and renewable resources. Ask your Account Executive about other Green opportunities. You can also find more “Green” information on our web site at www.conventiondataservices.com.

	Welcome New Clients
	We are pleased to welcome our newest client: • Water Quality Association

	Case Study: Society for Neuroscience
	Society for Neuroscience Streamlines Registration and the Registration Check-in Process CHALLENGE: Six years ago, SfN (Society for Neuroscience) determined it was time to improve their annual meeting registration processes. Fax, phone and mail registration was an operational burden, housing blocks suffered from high slippage rates, credit card charge backs abused cash flow and onsite registration services were time and resource intensive. SOLUTION: Convention Data Services worked with SfN and developed a plan to: Launch online tools Link housing to registration Provide online registration incentives Speed the onsite check-in process Utilize onsite, self-serve registration RESULTS: In addition to making the registration and check-in process easier and faster, more accurate information and tracking were made available through the integrated solutions put in place by Convention Data Services. Over a five year period: Total registration increased from 20,700 to 35,000 Advanced online registration increased from 30% to 98% Onsite registration decreased from 34% to 4% Mail/fax/phone registrations decreased from 70% to 2%

	FAQs: How Will the Post Office Rate Increase Effect My Mailings?
	On May 14, 2007, first class mailing rates went from $.39 to $.41 per ounce. The second ounce price dropped from $.63 to $.58. The Post Office also considers the dimensions of a package when calculating costs. This rate change will affect many of our clients for whom we mail credentials and other materials. On average, costs for “flat” packages that include only paper will remain the same or decrease. Packages that are more than ¼” thick will be calculated at the “parcel” rate and, in most cases, dramatically increase in price. Ask your Account Executive how this change will increase the cost of your credential mailing.

	Product Showcase: X•Press Check-in
	Onsite, self-serve kiosks save time and reduce lines by providing a quick and easy-to-use check-in process for advance registrants. Registrants scan the barcode they received in their registration confirmation email and their badge is printed at a designated station in seconds. A reminder email that includes the barcode is sent to registrants the week prior to the event to ensure they have it when they arrive onsite.

	Upcoming Events:
	IAEE Midwest Chapter Annual Meeting Convention Data Services is the Registration Sponsor for the 2007 IAEE Midwest Chapter Annual Meeting in Chicago, IL on September 19, 2007.