Customer Service Center

Our Customer Service Center is in-house, not sub-contracted to an outside vendor. This allows us to have a well-informed staff that is trained to be knowledgeable about your event. Our IP-based phone system can handle large call volume and generate detailed reports.

Customer Service Call Center Statistics

X•Press Customer Service Center benefits:

  1. In-house Call Center
  2. Dedicated event phone number and show greeting
  3. Minimum hold times for callers
  4. Reduced abandonment rates
  5. Customer Care Specialist dedicated to your event
  6. Customized team training on the details of your event
  7. IP-based phone system handles large call volume
 

 

Request a Proposal