Customer Service Center
Our Customer Service Center is in-house, not sub-contracted to an outside vendor. This allows us to have a well-informed staff that is trained to be knowledgeable about your event. Our digital phone system can handle large call volume and generate detailed reports.
X•Press Customer Service Center benefits:
- In-house Call Center
- Dedicated event phone number and show greeting
- Minimum hold times for callers
- Reduced abandonment rates
- Customer Care Specialist dedicated to your event
- Customized team training on the details of your event
- Digital phone system handles large call volume
