Customer Service Contact Center

Our Customer Service Contact Center is in-house, not sub-contracted to an outside vendor. This allows us to have a well-informed staff that is trained to be knowledgeable about your event. Support is available on the phone, through email or with live online chat. Our IP-based phone system can handle large call volume and generate detailed reports.

Customer Service Call Center Statistics

Customer Service Center Contact benefits:

  1. Phone, email and online chat support
  2. In-house support professionals
  3. Dedicated event phone number and show greeting
  4. Minimum hold times for callers
  5. IP-based phone system handles large call volume
  6. Reduced abandonment rates
  7. Customer Care Specialist dedicated to your event
  8. Customized team training on the details of your event
 

 

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